Salesforce Live Agent Usage Statistics

Top 10k

Top 100k

Top 1m

All Internet

Engage your customers and prospects online in real time. with Salesforce Live Chat tool.

https://www.salesforce.com/au/service-cloud/features/live-agent/

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Salesforce Live Agent Customers

Get access to data on 70,919 websites that are Salesforce Live Agent Customers. We know of 14,260 live websites using Salesforce Live Agent and an additional 56,659 sites that used Salesforce Live Agent historically and 7,302 websites in the United States.

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Popular Complementary Technologies

Salesforce Live Agent websites that are also using other technologies.

Multinational Company sites using Salesforce Live Agent
94 Salesforce Live Agent websites that are also using Multinational Company.
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Salesforce sites using Salesforce Live Agent
12,656 Salesforce Live Agent websites that are also using Salesforce.
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Salesforce Commerce Cloud sites using Salesforce Live Agent
783 Salesforce Live Agent websites that are also using Salesforce Commerce Cloud.
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PowerReviews sites using Salesforce Live Agent
167 Salesforce Live Agent websites that are also using PowerReviews.
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Bazaarvoice sites using Salesforce Live Agent
569 Salesforce Live Agent websites that are also using Bazaarvoice.
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Content Square sites using Salesforce Live Agent
364 Salesforce Live Agent websites that are also using Content Square.
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salesforce.com, inc. Revenue

Technology install base can be used as a financial source of Alternative Data.

Revenue data is sourced from a third party we provide no warranties of accuracy.

Salesforce Live Agent Awards

3rd most popular in the Top 10k sites in Live Chat category.
3rd most popular in the Top 100k sites in Live Chat category.
9th most popular in the Top 1 Million sites in Live Chat category.
20th most popular in Australia in Live Chat category.
20th most popular in Japan in Live Chat category.

Salesforce Live Agent Location Market Share and Movement

Full Market Share Report

Technology	Won	Lost
Zopim	1,025	93
LiveChat	713	137
Zoom Video Conferencing	613	299
Rocket Chat	607	13
Hubspot Messages	567	116

Salesforce Live Agent Competitors and Similar

Free Call
14,058 live websites

MyLiveChat
15,109 live websites

Provide Support
15,123 live websites

Apple Business Chat
16,364 live websites

Collect.chat
11,728 live websites

Olark
17,871 live websites

Leadster
10,460 live websites

Replain
10,232 live websites

Clare.AI
19,028 live websites

Brevo Live Chat
19,125 live websites

Pure Chat
19,051 live websites

LivePerson
9,326 live websites

Goftino
9,295 live websites

LandBot
9,044 live websites

Venyoo
8,801 live websites

Element.io
8,656 live websites

Cliengo
8,472 live websites

LiveHelpNow
8,403 live websites

Botpress
7,502 live websites

Chatway
22,483 live websites

Sobot
7,223 live websites

RedHelper
6,842 live websites

Freshdesk Chat
21,964 live websites

TQ
6,651 live websites

Weply
6,352 live websites

Talk Me
6,279 live websites

Chatra
22,750 live websites

Live Reception
22,846 live websites

ApexChat
5,425 live websites

Dialogflow
5,480 live websites

Download Lead List

Get a list of 70,919 websites using Salesforce Live Agent which includes location information, hosting data, contact details, 14,260 currently live websites and an additional 387,717 domains that redirect to sites in this list. 56,659 sites that used this technology previouslyand 7,302 websites in the United States currently using Salesforce Live Agent.

Site Totals

Total Live: 14,260
387,717 additional website redirects^?.
USA Live Sites: 7,302
Live and Historical: 70,919

Top 1m: 0.57%
5,677
Top 100k: 2.24%
2,240
Top 10k: 4.53%
453

Countries

United States: 7,302
Australia: 911
United Kingdom: 763
Netherlands: 496
Canada: 466
Germany: 457
Italy: 258
Japan: 257
France: 237
Spain: 216
Brazil: 200
Switzerland: 150
India: 123
Belgium: 110
China: 98
Mexico: 97
Sweden: 87
Turkey: 68
Portugal: 67
New Zealand: 65
Finland: 61
.co: 57
Norway: 56
Denmark: 54
Ireland: 53
Austria: 53
Indonesia: 44
Poland: 43
.io: 42
UAE: 39
Singapore: 38
Chile: 38
South Africa: 35
Czech Republic: 31
Vietnam: 31
Romania: 29
Peru: 29
South Korea: 27
Argentina: 27
Philippines: 27
Israel: 22
Hungary: 21
Slovakia: 21
Ecuador: 20
Croatia: 20
Thailand: 20
Luxembourg: 18
.me: 17
Hong Kong: 17
Malaysia: 17
Lithuania: 17
Estonia: 17
Slovenia: 17
Egypt: 15
Serbia: 12
Dominican Republic: 12
Latvia: 12
Anguilla: 12
Iceland: 11
Greece: 11
Panama: 11
Malta: 10
Saudi Arabia: 10
Russia: 10
Ukraine: 10
Jordan: 10
Taiwan: 7
Costa Rica: 7
Bulgaria: 7
Kuwait: 7
Puerto Rico: 6
Guyana: 6
Guatemala: 6
Bahrain: 6
Kenya: 5
Uruguay: 5
El Salvador: 5
Cyprus: 5

Financial

AMER: 8,139
ANZ: 976
ANZUK: 1,739
APAC: 1,705
ASEAN+3: 561
ASEAN+5: 1,562
ASEAN+6: 1,660
ASIAN TIGERS: 180
AUKUS: 8,976
BASIC: 456
BRIC: 431
BRICS: 466
CANZUK: 2,205
CIVETS: 200
CLMV: 33
EMEA: 3,696
FRIT: 495
FRITES: 711
IMEA: 372
LATAM: 479
LATCAR: 499
MART: 259
MEA: 249
MENA: 193
MEP: 192
MIKTA: 1,147
MINT: 212
PIGS: 552
SEA: 179
Tiger Cub Economies: 139
VISTA: 205

Group

African Union: 80
Arab League: 98
Asia-Pacific Economic Cooperation: 9,501
Assembly of European Regions: 2,856
Association of Caribbean State Members: 159
Association of Southeast Asian Nations: 179
Bay of Bengal Initiative for Multi-Sectoral Technical and Economic Cooperation: 150
Caribbean Community Members: 10
Caribbean Free Trade Association: 9
Central American Integration System: 47
Central European Free Trade Agreement Members: 19
Club de Paris: 12,246
Commonwealth of Independent States Members: 12
Commonwealth of Nations: 2,470
Community of Portuguese Language Countries: 267
Council of Europe: 3,520
Development Assistance Committee: 12,319
East African Community: 12
Eastern Partnership: 2,438
EC Inner Six: 1,576
EC Outer Seven: 1,230
Economic Cooperation Organization: 78
Eurasian Economic Union: 11
Euronest Parliamentary Assembly: 2,438
European Economic Area: 2,497
European Free Trade Association: 219
European Union: 2,428
European Union, European Economic Area and Switzerland: 2,647
Federation of Euro-Asian Stock Exchanges: 209
G2 Nations: 7,400
G20 Nations: 11,390
G7 Nations: 9,740
Global Governance Group: 581
Group of 77: 953
GUAM Organization for Democracy and Economic Development: 10
Gulf Cooperation Council: 67
IBSA Dialogue Forum: 358
International Solar Alliance: 11,160
Interparliamentary Assembly on Orthodoxy: 289
Majority German-speaking states of Central Europe: 660
North Atlantic Treaty Organization: 10,829
Organisation for Economic Co-operation and Development: 12,604
Organisation of Eastern Caribbean States: 13
Organisation of Islamic Cooperation: 256
Organization of American States: 8,250
Organization of Ibero-American States: 762
Organization of the Black Sea Economic Cooperation: 137
Organization of the Petroleum Exporting Countries: 59
Organization of Turkic States: 70
Pacific Alliance: 171
Shanghai Cooperation Organisation: 237
South Asian Association for Regional Cooperation: 139
Southern African Development Community: 40
Southern Common Market: 233
Sovereign states and dependent territories of North America: 7,937
Union of South American Nations: 9
Visegrad Group: 116

Region

Africa: 76
Balkan States: 171
Baltic States: 46
Benelux Union: 624
Central America: 35
Central Europe: 795
CHAPS: 169
East Africa: 12
East Asia: 406
Europe: 3,520
Levant Narrow: 106
Middle East: 188
Nordics: 269
North America: 7,768
Northern Africa: 20
Northern Europe: 368
Scandinavia: 197
South America: 347
South Asia: 139
Southern Africa: 36
Southern Cone: 71
Southern Europe: 620
Sub-Saharan Africa: 56
Western Asia: 188
Western Europe: 2,341

Salesforce Live Agent Future Customers 🔮

These are sites that we think might use Salesforce Live Agent in the future because of their similarity to other sites that already do.

Total Future Customers: 6,445

Countries

United States: 2,764
Spain: 606
Germany: 219
United Kingdom: 195
France: 176
Australia: 123
Italy: 109
Canada: 106
Netherlands: 102
Indonesia: 100
Japan: 71
Brazil: 70
Belgium: 69
Mexico: 63
Switzerland: 61
India: 53
UAE: 52
Singapore: 37
China: 36
Denmark: 29
Chile: 28
.me: 27
Finland: 21
Sweden: 21
Portugal: 21
Russia: 20
Austria: 18
Hong Kong: 17
Turkey: 17
Poland: 16
Israel: 16
Argentina: 15
.co: 15
South Korea: 15
Malaysia: 15
Norway: 14
Hungary: 14
.io: 14
New Zealand: 13
Thailand: 12
Ireland: 10
Ukraine: 10
Saudi Arabia: 9
Peru: 9
Philippines: 9
Taiwan: 9
Afghanistan: 8
South Africa: 8
Czech Republic: 7
Slovakia: 6
Vietnam: 6
Greece: 5
Ecuador: 5
Anguilla: 5
Qatar: 4
Kuwait: 4
Slovenia: 3
Romania: 3
Latvia: 3
Estonia: 3
Luxembourg: 3
Bulgaria: 3
El Salvador: 2
Nigeria: 2
Malta: 2
Iran: 2
Costa Rica: 2
Guatemala: 2
Croatia: 2
Paraguay: 2
Egypt: 1
Lithuania: 1
Morocco: 1
Lebanon: 1
Kenya: 1
Uruguay: 1
Belarus: 1
Cocos Islands: 1
Niue: 1
Kazakhstan: 1
Bangladesh: 1
Iceland: 1
Maldives: 1
Cambodia: 1
Nepal: 1
Bahamas: 1
Serbia: 1
Oman: 1
Albania: 1
Puerto Rico: 1
Bolivia: 1
Dominican Republic: 1
Liechtenstein: 1
Macedonia: 1
Antigua: 1
Ghana: 1
Mauritius: 1
Gabon: 1

Salesforce Live Agent is listed as salesforce.com, inc. on NYSE as CRM.

salesforce.com, inc. has some of its business online, meaning non-trackable elements of salesforce.com, inc.'s business is not trackable.

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The information on the website contains general information about web technology usage of publicly traded companies. References to specific securities throughout this website are for informational purposes only and should not be considered as recommendations for purchase or sale.