Salesforce Live Agent Usage Statistics

Top 10k

Top 100k

Top 1m

All Internet

Engage your customers and prospects online in real time. with Salesforce Live Chat tool.

https://www.salesforce.com/au/service-cloud/features/live-agent/

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Salesforce Live Agent Customers

Get access to data on 71,724 websites that are Salesforce Live Agent Customers. We know of 13,910 live websites using Salesforce Live Agent and an additional 57,814 sites that used Salesforce Live Agent historically and 7,152 websites in the United States.

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Popular Complementary Technologies

Salesforce Live Agent websites that are also using other technologies.

Multinational Company sites using Salesforce Live Agent
92 Salesforce Live Agent websites that are also using Multinational Company.
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Salesforce sites using Salesforce Live Agent
12,656 Salesforce Live Agent websites that are also using Salesforce.
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Salesforce Commerce Cloud sites using Salesforce Live Agent
772 Salesforce Live Agent websites that are also using Salesforce Commerce Cloud.
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PowerReviews sites using Salesforce Live Agent
167 Salesforce Live Agent websites that are also using PowerReviews.
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Bazaarvoice sites using Salesforce Live Agent
569 Salesforce Live Agent websites that are also using Bazaarvoice.
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Content Square sites using Salesforce Live Agent
364 Salesforce Live Agent websites that are also using Content Square.
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salesforce.com, inc. Revenue

Technology install base can be used as a financial source of Alternative Data.

Revenue data is sourced from a third party we provide no warranties of accuracy.

Salesforce Live Agent Awards

3rd most popular in the Top 10k sites in Live Chat category.
3rd most popular in the Top 100k sites in Live Chat category.
9th most popular in the Top 1 Million sites in Live Chat category.
19th most popular in Japan in Live Chat category.
20th most popular in Australia in Live Chat category.

Salesforce Live Agent Location Market Share and Movement

Full Market Share Report

Technology	Won	Lost
Zopim	1,025	93
LiveChat	713	137
Zoom Video Conferencing	613	299
Rocket Chat	607	13
Hubspot Messages	567	116

Salesforce Live Agent Competitors and Similar

Free Call
13,817 live websites

MyLiveChat
14,613 live websites

Provide Support
14,773 live websites

Apple Business Chat
16,124 live websites

Decagon
16,189 live websites

Collect.chat
11,306 live websites

Olark
16,985 live websites

Leadster
9,911 live websites

Replain
9,871 live websites

Clare.AI
17,977 live websites

Brevo Live Chat
18,456 live websites

Pure Chat
18,514 live websites

LivePerson
8,865 live websites

Goftino
8,845 live websites

Venyoo
8,561 live websites

LandBot
8,538 live websites

Element.io
8,315 live websites

Cliengo
8,362 live websites

LiveHelpNow
7,988 live websites

Chatway
21,084 live websites

Live Reception
20,807 live websites

Botpress
7,176 live websites

Sobot
7,012 live websites

RedHelper
6,729 live websites

Freshdesk Chat
21,317 live websites

Weply
6,177 live websites

Talk Me
6,161 live websites

TQ
6,051 live websites

Chatra
21,935 live websites

Zadarma
5,306 live websites

Download Lead List

Get a list of 71,724 websites using Salesforce Live Agent which includes location information, hosting data, contact details, 13,910 currently live websites and an additional 370,510 domains that redirect to sites in this list. 57,814 sites that used this technology previouslyand 7,152 websites in the United States currently using Salesforce Live Agent.

Site Totals

Total Live: 13,910
370,510 additional website redirects^?.
USA Live Sites: 7,152
Live and Historical: 71,724

Top 1m: 0.56%
5,581
Top 100k: 2.21%
2,206
Top 10k: 4.43%
443

Countries

United States: 7,152
Australia: 880
United Kingdom: 745
Netherlands: 484
Canada: 448
Germany: 443
Japan: 255
Italy: 253
France: 231
Spain: 206
Brazil: 198
Switzerland: 143
India: 117
Belgium: 107
China: 96
Mexico: 94
Sweden: 85
Portugal: 65
New Zealand: 65
Turkey: 61
Finland: 60
.co: 58
Norway: 55
Denmark: 53
Austria: 53
Ireland: 49
Indonesia: 43
Poland: 42
.io: 42
UAE: 38
Singapore: 37
Chile: 37
Czech Republic: 32
South Africa: 31
Vietnam: 31
Romania: 30
Peru: 28
Argentina: 27
Philippines: 27
South Korea: 23
Israel: 22
Slovakia: 21
Hungary: 20
Croatia: 20
Thailand: 20
Ecuador: 19
Hong Kong: 18
.me: 17
Malaysia: 17
Lithuania: 17
Luxembourg: 17
Estonia: 17
Slovenia: 17
Cyprus: 16
Serbia: 12
Dominican Republic: 12
Latvia: 12
Egypt: 12
Anguilla: 12
Iceland: 11
Greece: 11
Panama: 11
Saudi Arabia: 10
Ukraine: 10
Jordan: 10
Malta: 9
Russia: 9
Guyana: 7
Taiwan: 7
Bulgaria: 7
Costa Rica: 7
Kuwait: 7
Puerto Rico: 6
Guatemala: 6
Bahrain: 6
Kenya: 5
Uruguay: 5
El Salvador: 5

Financial

AMER: 7,967
ANZ: 945
ANZUK: 1,690
APAC: 1,659
ASEAN+3: 551
ASEAN+5: 1,517
ASEAN+6: 1,613
ASIAN TIGERS: 174
AUKUS: 8,777
BASIC: 442
BRIC: 420
BRICS: 451
CANZUK: 2,138
CIVETS: 185
CLMV: 33
EMEA: 3,603
FRIT: 484
FRITES: 690
IMEA: 362
LATAM: 471
LATCAR: 491
MART: 254
MEA: 245
MENA: 193
MEP: 192
MIKTA: 1,101
MINT: 201
PIGS: 535
SEA: 177
Tiger Cub Economies: 138
VISTA: 193

Group

African Union: 73
Arab League: 94
Asia-Pacific Economic Cooperation: 9,287
Assembly of European Regions: 2,787
Association of Caribbean State Members: 157
Association of Southeast Asian Nations: 177
Bay of Bengal Initiative for Multi-Sectoral Technical and Economic Cooperation: 144
Caribbean Community Members: 11
Caribbean Free Trade Association: 10
Central American Integration System: 47
Central European Free Trade Agreement Members: 19
Club de Paris: 11,954
Commonwealth of Independent States Members: 11
Commonwealth of Nations: 2,403
Community of Portuguese Language Countries: 263
Council of Europe: 3,435
Development Assistance Committee: 12,026
East African Community: 12
Eastern Partnership: 2,387
EC Inner Six: 1,535
EC Outer Seven: 1,199
Economic Cooperation Organization: 71
Eurasian Economic Union: 10
Euronest Parliamentary Assembly: 2,387
European Economic Area: 2,445
European Free Trade Association: 211
European Union: 2,377
European Union, European Economic Area and Switzerland: 2,588
Federation of Euro-Asian Stock Exchanges: 217
G2 Nations: 7,248
G20 Nations: 11,116
G7 Nations: 9,527
Global Governance Group: 568
Group of 77: 931
GUAM Organization for Democracy and Economic Development: 10
Gulf Cooperation Council: 66
IBSA Dialogue Forum: 346
International Solar Alliance: 10,914
Interparliamentary Assembly on Orthodoxy: 299
Majority German-speaking states of Central Europe: 639
North Atlantic Treaty Organization: 10,581
Organisation for Economic Co-operation and Development: 12,300
Organisation of Eastern Caribbean States: 13
Organisation of Islamic Cooperation: 245
Organization of American States: 8,075
Organization of Ibero-American States: 742
Organization of the Black Sea Economic Cooperation: 130
Organization of the Petroleum Exporting Countries: 58
Organization of Turkic States: 63
Pacific Alliance: 166
Shanghai Cooperation Organisation: 228
South Asian Association for Regional Cooperation: 133
Southern African Development Community: 36
Southern Common Market: 231
Sovereign states and dependent territories of North America: 7,766
Union of South American Nations: 10
Visegrad Group: 115

Region

Africa: 69
Balkan States: 165
Baltic States: 46
Benelux Union: 608
Central America: 35
Central Europe: 773
CHAPS: 168
East Africa: 12
East Asia: 399
Europe: 3,435
Levant Narrow: 110
Middle East: 188
Nordics: 264
North America: 7,600
Northern Africa: 17
Northern Europe: 359
Scandinavia: 193
South America: 343
South Asia: 133
Southern Africa: 32
Southern Cone: 70
Southern Europe: 602
Sub-Saharan Africa: 52
Western Asia: 188
Western Europe: 2,276

Salesforce Live Agent Future Customers 🔮

These are sites that we think might use Salesforce Live Agent in the future because of their similarity to other sites that already do.

Total Future Customers: 6,445

Countries

United States: 2,764
Spain: 606
Germany: 219
United Kingdom: 195
France: 176
Australia: 123
Italy: 109
Canada: 106
Netherlands: 102
Indonesia: 100
Japan: 71
Brazil: 70
Belgium: 69
Mexico: 63
Switzerland: 61
India: 53
UAE: 52
Singapore: 37
China: 36
Denmark: 29
Chile: 28
.me: 27
Finland: 21
Sweden: 21
Portugal: 21
Russia: 20
Austria: 18
Hong Kong: 17
Turkey: 17
Poland: 16
Israel: 16
Argentina: 15
.co: 15
South Korea: 15
Malaysia: 15
Norway: 14
Hungary: 14
.io: 14
New Zealand: 13
Thailand: 12
Ireland: 10
Ukraine: 10
Saudi Arabia: 9
Peru: 9
Philippines: 9
Taiwan: 9
Afghanistan: 8
South Africa: 8
Czech Republic: 7
Slovakia: 6
Vietnam: 6
Greece: 5
Ecuador: 5
Anguilla: 5
Qatar: 4
Kuwait: 4
Slovenia: 3
Romania: 3
Latvia: 3
Estonia: 3
Luxembourg: 3
Bulgaria: 3
El Salvador: 2
Nigeria: 2
Malta: 2
Iran: 2
Costa Rica: 2
Guatemala: 2
Croatia: 2
Paraguay: 2
Egypt: 1
Lithuania: 1
Morocco: 1
Lebanon: 1
Kenya: 1
Uruguay: 1
Belarus: 1
Cocos Islands: 1
Niue: 1
Kazakhstan: 1
Bangladesh: 1
Iceland: 1
Maldives: 1
Cambodia: 1
Nepal: 1
Bahamas: 1
Serbia: 1
Oman: 1
Albania: 1
Puerto Rico: 1
Bolivia: 1
Dominican Republic: 1
Liechtenstein: 1
Macedonia: 1
Antigua: 1
Ghana: 1
Mauritius: 1
Gabon: 1

Salesforce Live Agent is listed as salesforce.com, inc. on NYSE as CRM.

salesforce.com, inc. has some of its business online, meaning non-trackable elements of salesforce.com, inc.'s business is not trackable.

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The information on the website contains general information about web technology usage of publicly traded companies. References to specific securities throughout this website are for informational purposes only and should not be considered as recommendations for purchase or sale.