Salesforce Live Agent Usage Statistics

Top 10k

Top 100k

Top 1m

All Internet

Engage your customers and prospects online in real time. with Salesforce Live Chat tool.

https://www.salesforce.com/au/service-cloud/features/live-agent/

Widgets · Live Chat

Salesforce Live Agent Customers

Get access to data on 82,286 websites that are Salesforce Live Agent Customers. We know of 41,849 live websites using Salesforce Live Agent and an additional 40,437 sites that used Salesforce Live Agent historically and 28,930 websites in the United States.

Download Lead List

Popular Complementary Technologies

Salesforce Live Agent websites that are also using other technologies.

Multinational Company sites using Salesforce Live Agent
193 Salesforce Live Agent websites that are also using Multinational Company.
Download List

Salesforce sites using Salesforce Live Agent
40,274 Salesforce Live Agent websites that are also using Salesforce.
Download List

Salesforce Commerce Cloud sites using Salesforce Live Agent
643 Salesforce Live Agent websites that are also using Salesforce Commerce Cloud.
Download List

PowerReviews sites using Salesforce Live Agent
167 Salesforce Live Agent websites that are also using PowerReviews.
Download List

Bazaarvoice sites using Salesforce Live Agent
556 Salesforce Live Agent websites that are also using Bazaarvoice.
Download List

Content Square sites using Salesforce Live Agent
226 Salesforce Live Agent websites that are also using Content Square.
Download List

salesforce.com, inc. Revenue

Technology install base can be used as a financial source of Alternative Data.

Revenue data is sourced from a third party we provide no warranties of accuracy.

Salesforce Live Agent Awards

4th most popular in the Top 10k sites in Live Chat category.
5th most popular in the Top 100k sites in Live Chat category.
11th most popular in the Top 1 Million sites in Live Chat category.
19th most popular in Australia in Live Chat category.
20th most popular in .me in Live Chat category.

Salesforce Live Agent Location Market Share and Movement

Full Market Share Report

Technology	Won	Lost
Zopim	716	80
LiveChat	545	127
LivePerson	481	31
Zoom Video Conferencing	383	203
Rocket Chat	288	94

Salesforce Live Agent Competitors and Similar

Social Intents
41,605 live websites

Drift
38,392 live websites

Freshchat
35,281 live websites

Appcues
36,025 live websites

Freshdesk Chat
34,955 live websites

Onicon
35,552 live websites

WebEx
36,245 live websites

Pure Chat
33,335 live websites

Chatra
32,854 live websites

LivePerson
29,612 live websites

Live Reception
53,933 live websites

WP Live Chat Support
29,982 live websites

Olark
29,585 live websites

Discord
28,193 live websites

Provide Support
24,767 live websites

MyLiveChat
25,838 live websites

Callibri
21,881 live websites

Apple Business Chat
20,234 live websites

Free Call
19,094 live websites

Comm100
16,905 live websites

Clare.AI
16,863 live websites

Cliengo
14,576 live websites

Zoho SalesIQ
65,050 live websites

Freshworks Bot
14,245 live websites

TQ
13,700 live websites

Channel
13,681 live websites

WAme.chat
12,904 live websites

Replain
13,385 live websites

Collect.chat
13,160 live websites

RedHelper
11,993 live websites

Download Lead List

Get a list of 82,286 websites using Salesforce Live Agent which includes location information, hosting data, contact details, 41,849 currently live websites and an additional 274,642 domains that redirect to sites in this list. 40,437 sites that used this technology previously and 28,930 websites in the United States currently using Salesforce Live Agent.

Site Totals

Total Live: 41,849
274,642 additional website redirects^?.
USA Live Sites: 28,930
Live and Historical: 82,286

Top 1m: 0.41%
4,109
Top 100k: 1.63%
1,634
Top 10k: 3.43%
343

Countries

United States: 28,930
Australia: 1,002
United Kingdom: 649
Netherlands: 515
.co: 452
Canada: 424
Germany: 409
Italy: 236
France: 226
Brazil: 216
Spain: 191
Japan: 185
India: 120
.me: 117
.io: 111
China: 106
Sweden: 91
Belgium: 78
New Zealand: 77
Switzerland: 77
Portugal: 76
Mexico: 70
Finland: 51
Vietnam: 51
Austria: 50
Denmark: 50
Norway: 49
Ireland: 47
Indonesia: 42
Poland: 41
Argentina: 40
Russia: 37
South Africa: 35
Philippines: 34
.tv: 34
Turkey: 32
Singapore: 31
Chile: 30
Czech Republic: 27
Hungary: 27
Thailand: 26
Romania: 25
Guernsey: 25
Saint Helena: 23
South Korea: 22
Malaysia: 20
Israel: 20
Peru: 20
UAE: 20
Malta: 19
Ecuador: 15
Hong Kong: 15
Cocos Islands: 15
Slovenia: 15
Croatia: 15
Iceland: 14
Slovakia: 14
Dominican Republic: 13
Luxembourg: 12
Uruguay: 10
Ukraine: 10
Costa Rica: 9
Latvia: 9
Lithuania: 9
Serbia: 8
Saudi Arabia: 8
Bulgaria: 8
Taiwan: 8
Panama: 8
Anguilla: 8
Estonia: 8
Greece: 7
Bahrain: 7
Guatemala: 6
Palau: 6
Egypt: 5
Tanzania: 5
Kenya: 5

Financial

AMER: 29,737
ANZ: 1,079
ANZUK: 1,728
APAC: 1,784
ASEAN+3: 519
ASEAN+5: 1,612
ASEAN+6: 1,718
ASIAN TIGERS: 174
AUKUS: 30,581
BASIC: 477
BRIC: 479
BRICS: 514
CANZUK: 2,152
CIVETS: 175
CLMV: 53
EMEA: 3,326
FRIT: 462
FRITES: 653
IMEA: 337
LATAM: 468
LATCAR: 491
MART: 254
MEA: 217
MENA: 112
MEP: 108
MIKTA: 1,168
MINT: 145
PIGS: 510
SEA: 206
Tiger Cub Economies: 173
VISTA: 200

Group

African Union: 98
Arab League: 60
Asia-Pacific Economic Cooperation: 31,131
Assembly of European Regions: 2,557
Association of Caribbean State Members: 137
Association of Southeast Asian Nations: 206
Bay of Bengal Initiative for Multi-Sectoral Technical and Economic Cooperation: 154
Caribbean Community Members: 17
Caribbean Free Trade Association: 15
Central American Integration System: 43
Central European Free Trade Agreement Members: 8
Club de Paris: 33,555
Commonwealth of Independent States Members: 43
Commonwealth of Nations: 2,436
Community of Portuguese Language Countries: 296
Council of Europe: 3,137
Development Assistance Committee: 33,592
East African Community: 17
Eastern Partnership: 2,270
EC Inner Six: 1,476
EC Outer Seven: 1,042
Economic Cooperation Organization: 38
Eurasian Economic Union: 43
Euronest Parliamentary Assembly: 2,268
European Economic Area: 2,322
European Free Trade Association: 142
European Union: 2,257
European Union, European Economic Area and Switzerland: 2,399
Federation of Euro-Asian Stock Exchanges: 143
G2 Nations: 29,036
G20 Nations: 32,789
G7 Nations: 31,059
Global Governance Group: 495
Group of 77: 993
GUAM Organization for Democracy and Economic Development: 10
Gulf Cooperation Council: 44
IBSA Dialogue Forum: 371
International Solar Alliance: 32,638
Interparliamentary Assembly on Orthodoxy: 261
Majority German-speaking states of Central Europe: 536
North Atlantic Treaty Organization: 32,096
Organisation for Economic Co-operation and Development: 33,789
Organisation of Eastern Caribbean States: 20
Organisation of Islamic Cooperation: 188
Organization of American States: 29,828
Organization of Ibero-American States: 732
Organization of the Black Sea Economic Cooperation: 120
Organization of the Petroleum Exporting Countries: 38
Organization of Turkic States: 35
Pacific Alliance: 130
Shanghai Cooperation Organisation: 269
South Asian Association for Regional Cooperation: 131
Southern African Development Community: 51
Southern Common Market: 268
Sovereign states and dependent territories of North America: 29,495
Union of South American Nations: 10
Visegrad Group: 109

Region

Africa: 117
Balkan States: 110
Baltic States: 26
Benelux Union: 605
Central Africa: 8
Central America: 30
Central Europe: 662
CHAPS: 159
East Africa: 21
East Asia: 336
Europe: 3,142
Levant Narrow: 56
Middle East: 105
Nordics: 255
North America: 29,354
Northern Africa: 12
Northern Europe: 328
Scandinavia: 190
South America: 361
South Asia: 131
Southern Africa: 37
Southern Cone: 82
Southern Europe: 568
Sub-Saharan Africa: 104
Western Africa: 13
Western Asia: 106
Western Europe: 2,065

Salesforce Live Agent Future Customers 🔮

These are sites that we think might use Salesforce Live Agent in the future because of their similarity to other sites that already do.

Total Future Customers
13,470

Countries

United States: 7,678
United Kingdom: 538
Germany: 533
Australia: 375
Canada: 343
France: 290
Netherlands: 269
.io: 189
Japan: 169
Brazil: 127
Belgium: 124
.co: 122
Spain: 109
Italy: 109
India: 100
Sweden: 87
Poland: 82
Switzerland: 78
New Zealand: 73
Mexico: 69
Russia: 65
Denmark: 53
China: 47
Austria: 45
Finland: 45
Singapore: 44
Chile: 44
Norway: 41
Czech Republic: 41
.me: 39
South Korea: 36
Anguilla: 35
Argentina: 31
Portugal: 31
Hong Kong: 30
Indonesia: 28
Malaysia: 24
Israel: 24
Hungary: 23
Turkey: 22
UAE: 21
Thailand: 21
South Africa: 19
Ireland: 19
Taiwan: 18
Slovakia: 17
Vietnam: 15
Greece: 15
Ukraine: 14
Luxembourg: 13
Saudi Arabia: 12
Costa Rica: 12
Philippines: 11
Iran: 10
Nigeria: 10
Peru: 10
Romania: 10
Latvia: 9
Estonia: 9
Guernsey: 9
Uruguay: 8
Croatia: 8
Lithuania: 8
Serbia: 7
Slovenia: 7
Guatemala: 7
.tv: 7
Malta: 7
Cocos Islands: 6
Iceland: 6
Somalia: 6
Saint Helena: 5
Panama: 5
Qatar: 5
Morocco: 4
Kuwait: 4
Micronesia: 4
Armenia: 4
Ecuador: 4
Palau: 3
Mauritius: 3
New Caledonia: 3
Saint Vincent: 3
Antigua: 3
Mali: 3
Isle of Man: 3
Bulgaria: 3
Georgia: 3
El Salvador: 3
Kazakhstan: 2
Algeria: 2
Madagascar: 2
Senegal: 2
Puerto Rico: 2
Trinidad: 2
Niue: 2
Kenya: 2
Egypt: 2
Cameroon: 2
Bosnia: 2
Angola: 2
Uganda: 2
Bolivia: 2
Honduras: 2
Namibia: 2
Pakistan: 2
Dominican Republic: 2
Seychelles: 2
Suriname: 2
Sint Maarten: 2
Tonga: 2
Moldova: 2
Djibouti: 1
French Guiana: 1
Niger: 1
French Polynesia: 1
Tunisia: 1
Azerbaijan: 1
Myanmar: 1
Jamaica: 1
Paraguay: 1
Sao Tome: 1
Nepal: 1
Aruba: 1
Belize: 1
Cote d'Ivoire: 1
Botswana: 1
Venezuela: 1
Cuba: 1
Curacao: 1
Guadeloupe: 1
Haiti: 1
Saint Lucia: 1
Martinique: 1
Rwanda: 1
Togo: 1
Afghanistan: 1
Greenland: 1
Tanzania: 1
Sri Lanka: 1
Cayman Islands: 1
Mozambique: 1
Samoa: 1
Papua New Guinea: 1
Congo: 1
Albania: 1
Jordan: 1
Bangladesh: 1
Cyprus: 1
Reunion: 1

Salesforce Live Agent is listed as salesforce.com, inc. on NYSE as CRM.

salesforce.com, inc. has some of its business online, meaning non-trackable elements of salesforce.com, inc.'s business is not trackable.

View All Public Companies

Not Investment Advice
The information on the website contains general information about web technology usage of publicly traded companies. References to specific securities throughout this website are for informational purposes only and should not be considered as recommendations for purchase or sale.