Firmstep Usage Statistics


Aiding the transition of customer services through both mediated and online channels.

Content Management System · Enterprise

Firmstep Customers

Get access to data on 191 websites that are Firmstep Customers. We know of 117 live websites using Firmstep and an additional 74 sites that used Firmstep historically and 54 websites in the United States.

Firmstep Awards

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Firmstep Location Market Share and Movement
Technology Won Lost
Siteimprove Siteimprove 13 5
Google Search Appliance Google Search Appliance 10 5
dotCMS dotCMS 6 0
Alterian Immediacy Alterian Immediacy 5 0
Contensis Contensis 3 0
Firmstep Competitors and Similar