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Zendesk Guide Usage Statistics

Top 10k

Top 100k

Top 1m

All Internet

Zendesk help support portal - previously Zendesk Portal.

https://zendesk.com

Content Management System · Ticketing System

Zendesk Guide Customers

Get access to data on 26,440 websites Zendesk Guide Customers. We know of 21,618 live websites using Zendesk Guide and an additional 4,822 sites that used Zendesk Guide historically and 11,035 websites in the United States.

Download Lead List

Zendesk Guide Awards

4th most popular in the United States in Ticketing System category.
2nd most popular in the Top 10k sites in Ticketing System category.
2nd most popular in the Top 100k sites in Ticketing System category.
3rd most popular in the Top 1 Million sites in Ticketing System category.
4th most popular on the Entire Internet in Ticketing System category.
2nd most popular in Japan in Ticketing System category.
3rd most popular in China in Ticketing System category.
3rd most popular in Finland in Ticketing System category.
3rd most popular in Norway in Ticketing System category.
3rd most popular in France in Ticketing System category.
6th most popular in the Top 10k sites in Content Management System category.
7th most popular in the Top 100k sites in Content Management System category.
11th most popular in the Top 1 Million sites in Content Management System category.

Zendesk Guide Location Market Share and Movement

Full Market Share Report

Technology	Won	Lost
Salesforce Desk	56	34
Atlassian Cloud	50	322
Freshdesk Support	49	10
UserVoice Helpdesk	20	3
Gorgias	15	23

Zendesk Guide Competitors and Similar

Gorgias
21,843 live websites

Five9
14,628 live websites

LiveAgent
10,319 live websites

Salesforce Desk
4,502 live websites

Freshdesk Support
3,314 live websites

HappyFox
3,038 live websites

Movidesk
2,195 live websites

Richpanel
1,219 live websites

GrooveHQ
1,208 live websites

HESK
886 live websites

Octadesk
767 live websites

HeySummit
731 live websites

Logicalware
675 live websites

Support Hero
590 live websites

SupportSystem
471 live websites

SplashThat
468 live websites

Wix Answers
454 live websites

Tiflux
435 live websites

Mojo Helpdesk
404 live websites

Faveo
207 live websites

UserVoice Helpdesk
177 live websites

Solarwinds Web Help Desk
170 live websites

Enchant
141 live websites

TravelGate
140 live websites

ThriveDesk
118 live websites

FocalScope
100 live websites

MyAlice
100 live websites

Agile Ticketing Solutions
91 live websites

Replyco
83 live websites

IssueTrak
71 live websites

Download Lead List

Get a list of 26,440 websites using Zendesk Guide which includes location information, hosting data, contact details, 21,618 currently live websites and an additional 327,926 domains that redirect to sites in this list. 4,822 sites that used this technology previouslyand 11,035 websites in the United States currently using Zendesk Guide.

Site Totals

Total Live: 21,618
327,926 additional website redirects^?.
United States Live Sites: 11,035
Live and Historical: 26,440

Top 1m: 0.96%
9,624
Top 100k: 3.08%
3,077
Top 10k: 4.81%
481

Countries

Financial

Group

African Union: 85
Arab League: 50
Asia-Pacific Economic Cooperation: 14,445
Assembly of European Regions: 4,470
Association of Caribbean State Members: 141
Association of Southeast Asian Nations: 274
Bay of Bengal Initiative for Multi-Sectoral Technical and Economic Cooperation: 100
Caribbean Community Members: 7
Caribbean Free Trade Association: 5
Central American Integration System: 33
Central European Free Trade Agreement Members: 10
Club de Paris: 19,290
Commonwealth of Independent States Members: 36
Commonwealth of Nations: 3,597
Community of Portuguese Language Countries: 546
Council of Europe: 5,393
Development Assistance Committee: 19,049
East African Community: 10
Eastern Partnership: 3,475
EC Inner Six: 2,266
EC Outer Seven: 2,425
Economic Cooperation Organization: 45
Eurasian Economic Union: 33
Euronest Parliamentary Assembly: 3,473
European Economic Area: 3,624
European Free Trade Association: 329
European Union: 3,466
European Union, European Economic Area and Switzerland: 3,795
Federation of Euro-Asian Stock Exchanges: 138
G2 Nations: 11,087
G20 Nations: 17,694
G7 Nations: 15,613
Global Governance Group: 737
Group of 77: 1,188
GUAM Organization for Democracy and Economic Development: 8
Gulf Cooperation Council: 32
IBSA Dialogue Forum: 610
International Solar Alliance: 17,255
Interparliamentary Assembly on Orthodoxy: 308
Majority German-speaking states of Central Europe: 961
North Atlantic Treaty Organization: 16,275
Organisation for Economic Co-operation and Development: 19,328
Organisation of Eastern Caribbean States: 47
Organisation of Islamic Cooperation: 191
Organization of American States: 12,383
Organization of Ibero-American States: 1,012
Organization of the Black Sea Economic Cooperation: 115
Organization of the Petroleum Exporting Countries: 31
Organization of Turkic States: 40
Pacific Alliance: 157
Shanghai Cooperation Organisation: 154
South Asian Association for Regional Cooperation: 75
Southern African Development Community: 56
Southern Common Market: 549
Sovereign states and dependent territories of North America: 11,820
Visegrad Group: 102

Region

Africa: 80
Balkan States: 95
Baltic States: 45
Benelux Union: 727
Central America: 22
Central Europe: 1,067
CHAPS: 165
East Africa: 16
East Asia: 1,201
Europe: 5,394
Levant Narrow: 89
Middle East: 123
Nordics: 751
North America: 11,632
Northern Africa: 7
Northern Europe: 851
Scandinavia: 631
South America: 627
South Asia: 75
Southern Africa: 49
Southern Cone: 105
Southern Europe: 533
Sub-Saharan Africa: 71
Western Asia: 126
Western Europe: 3,856

Zendesk Guide Variations

Zendesk Expired Account

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