Salesforce Live Agent Usage Statistics

Top 10k

Top 100k

Top 1m

All Internet

Engage your customers and prospects online in real time. with Salesforce Live Chat tool.

https://www.salesforce.com/au/service-cloud/features/live-agent/

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Salesforce Live Agent Customers

Get access to data on 74,472 websites Salesforce Live Agent Customers. We know of 14,642 live websites using Salesforce Live Agent and an additional 59,830 sites that used Salesforce Live Agent historically and 7,460 websites in the United States.

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Popular Complementary Technologies

Salesforce Live Agent websites that are also using other technologies.

Multinational Company sites using Salesforce Live Agent
160 Salesforce Live Agent websites that are also using Multinational Company.
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Salesforce sites using Salesforce Live Agent
12,674 Salesforce Live Agent websites that are also using Salesforce.
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Salesforce Commerce Cloud sites using Salesforce Live Agent
798 Salesforce Live Agent websites that are also using Salesforce Commerce Cloud.
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PowerReviews sites using Salesforce Live Agent
167 Salesforce Live Agent websites that are also using PowerReviews.
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Bazaarvoice sites using Salesforce Live Agent
568 Salesforce Live Agent websites that are also using Bazaarvoice.
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Content Square sites using Salesforce Live Agent
364 Salesforce Live Agent websites that are also using Content Square.
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salesforce.com, inc. Revenue

Technology install base can be used as a financial source of Alternative Data.

Revenue data is sourced from a third party we provide no warranties of accuracy.

Salesforce Live Agent Awards

3rd most popular in the Top 10k sites in Live Chat category.
5th most popular in the Top 100k sites in Live Chat category.
11th most popular in the Top 1 Million sites in Live Chat category.
13th most popular in Denmark in Live Chat category.
19th most popular in Australia in Live Chat category.
20th most popular in Japan in Live Chat category.

Salesforce Live Agent Location Market Share and Movement

Full Market Share Report

Technology	Won	Lost
Zopim	871	122
LiveChat	640	157
LivePerson	534	30
Zoom Video Conferencing	481	237
Rocket Chat	369	105

Salesforce Live Agent Competitors and Similar

Free Call
14,750 live websites

Goftino
15,879 live websites

Replain
13,062 live websites

LivePerson
16,740 live websites

Venyoo
16,744 live websites

Collect.chat
12,165 live websites

Clare.AI
17,782 live websites

Chatwoot
11,217 live websites

Cliengo
11,263 live websites

MyLiveChat
18,353 live websites

Comm100
10,230 live websites

Leadster
10,030 live websites

Brevo Live Chat
9,941 live websites

Apple Business Chat
21,319 live websites

RedHelper
8,998 live websites

Element.io
7,972 live websites

Provide Support
21,556 live websites

Discord
21,692 live websites

LiveHelpNow
7,508 live websites

TQ
7,433 live websites

Zadarma
7,310 live websites

Talk Me
6,920 live websites

Sobot
6,913 live websites

uhChat
6,862 live websites

WAme.chat
6,653 live websites

Weply
6,588 live websites

ApexChat
6,434 live websites

ZoomInfo Chat
6,608 live websites

Callbackhunter
6,250 live websites

Callibri
23,234 live websites

Download Lead List

Get a list of 74,472 websites using Salesforce Live Agent which includes location information, hosting data, contact details, 14,642 currently live websites and an additional 319,230 domains that redirect to sites in this list. 59,830 sites that used this technology previouslyand 7,460 websites in the United States currently using Salesforce Live Agent.

Site Totals

Total Live: 14,642
319,230 additional website redirects^?.
United States Live Sites: 7,460
Live and Historical: 74,472

Top 1m: 0.5%
5,031
Top 100k: 1.91%
1,907
Top 10k: 3.52%
352

Countries

United States: 7,460
Australia: 1,012
United Kingdom: 730
Netherlands: 586
Canada: 527
Germany: 435
Italy: 272
Brazil: 270
France: 251
Japan: 222
Spain: 204
Denmark: 179
India: 130
China: 104
Switzerland: 103
Mexico: 99
Sweden: 87
Belgium: 76
New Zealand: 73
.co: 66
.io: 58
Portugal: 55
Finland: 53
Ireland: 53
Norway: 52
Turkey: 47
Austria: 46
Poland: 43
Argentina: 41
Indonesia: 40
Vietnam: 37
Singapore: 32
South Africa: 32
UAE: 32
Philippines: 31
Romania: 30
Czech Republic: 28
Chile: 28
Peru: 26
Thailand: 23
Hungary: 22
Ecuador: 22
Slovakia: 20
Israel: 18
Malaysia: 18
Hong Kong: 16
Russia: 16
Iceland: 15
Luxembourg: 15
Slovenia: 15
Croatia: 15
South Korea: 14
.me: 13
Egypt: 13
Taiwan: 12
Jordan: 12
Dominican Republic: 12
Costa Rica: 12
Malta: 10
Greece: 10
Panama: 10
Lithuania: 10
Guatemala: 9
Tanzania: 9
Bahrain: 9
Uruguay: 8
Latvia: 8
Ukraine: 8
Estonia: 8
Guyana: 7
Serbia: 7
Montserrat: 7
Morocco: 6
Bulgaria: 6
Saudi Arabia: 6
Pakistan: 6
Kuwait: 6
Kenya: 5
Nigeria: 5
Bolivia: 5
Anguilla: 5

Financial

AMER: 8,446
ANZ: 1,085
ANZUK: 1,815
APAC: 1,787
ASEAN+3: 523
ASEAN+5: 1,634
ASEAN+6: 1,738
ASIAN TIGERS: 166
AUKUS: 9,202
BASIC: 536
BRIC: 520
BRICS: 552
CANZUK: 2,342
CIVETS: 178
CLMV: 39
EMEA: 3,708
FRIT: 523
FRITES: 727
IMEA: 362
LATAM: 566
LATCAR: 585
MART: 248
MEA: 232
MENA: 157
MEP: 156
MIKTA: 1,212
MINT: 191
PIGS: 541
SEA: 183
Tiger Cub Economies: 149
VISTA: 197

Group

African Union: 98
Arab League: 91
Asia-Pacific Economic Cooperation: 9,790
Assembly of European Regions: 2,909
Association of Caribbean State Members: 173
Association of Southeast Asian Nations: 183
Bay of Bengal Initiative for Multi-Sectoral Technical and Economic Cooperation: 162
Caribbean Community Members: 21
Caribbean Free Trade Association: 19
Central American Integration System: 51
Central European Free Trade Agreement Members: 8
Club de Paris: 12,666
Commonwealth of Independent States Members: 18
Commonwealth of Nations: 2,624
Community of Portuguese Language Countries: 327
Council of Europe: 3,523
Development Assistance Committee: 12,658
East African Community: 21
Eastern Partnership: 2,548
EC Inner Six: 1,635
EC Outer Seven: 1,252
Economic Cooperation Organization: 56
Eurasian Economic Union: 17
Euronest Parliamentary Assembly: 2,547
European Economic Area: 2,606
European Free Trade Association: 171
European Union: 2,538
European Union, European Economic Area and Switzerland: 2,709
Federation of Euro-Asian Stock Exchanges: 178
G2 Nations: 7,564
G20 Nations: 11,708
G7 Nations: 9,897
Global Governance Group: 526
Group of 77: 1,073
GUAM Organization for Democracy and Economic Development: 10
Gulf Cooperation Council: 57
IBSA Dialogue Forum: 432
International Solar Alliance: 11,638
Interparliamentary Assembly on Orthodoxy: 250
Majority German-speaking states of Central Europe: 584
North Atlantic Treaty Organization: 11,119
Organisation for Economic Co-operation and Development: 12,897
Organisation of Eastern Caribbean States: 15
Organisation of Islamic Cooperation: 230
Organization of American States: 8,562
Organization of Ibero-American States: 826
Organization of the Black Sea Economic Cooperation: 119
Organization of the Petroleum Exporting Countries: 52
Organization of Turkic States: 49
Pacific Alliance: 162
Shanghai Cooperation Organisation: 257
South Asian Association for Regional Cooperation: 146
Southern African Development Community: 49
Southern Common Market: 321
Sovereign states and dependent territories of North America: 8,158
Union of South American Nations: 14
Visegrad Group: 113

Region

Africa: 95
Balkan States: 131
Baltic States: 26
Benelux Union: 677
Central Africa: 7
Central America: 39
Central Europe: 713
CHAPS: 159
East Africa: 23
East Asia: 368
Europe: 3,524
Levant Narrow: 80
Middle East: 150
Nordics: 386
North America: 7,987
Northern Africa: 20
Northern Europe: 465
Scandinavia: 318
South America: 430
South Asia: 146
Southern Africa: 33
Southern Cone: 79
Southern Europe: 592
Sub-Saharan Africa: 75
Western Africa: 9
Western Asia: 152
Western Europe: 2,298

Salesforce Live Agent Future Customers 🔮

These are sites that we think might use Salesforce Live Agent in the future because of their similarity to other sites that already do.

Total Future Customers: 5,889

Countries

United States: 2,482
Germany: 382
United Kingdom: 351
Australia: 303
France: 209
Canada: 158
Netherlands: 150
Japan: 143
Belgium: 106
Italy: 101
Brazil: 99
Spain: 97
India: 78
New Zealand: 58
Switzerland: 57
Mexico: 57
UAE: 46
Sweden: 41
Singapore: 41
Portugal: 41
Denmark: 40
China: 37
Chile: 32
Austria: 30
Finland: 30
Israel: 30
Norway: 28
Ireland: 28
Poland: 27
South Korea: 23
Thailand: 20
Russia: 20
Malaysia: 19
.co: 18
Hungary: 17
Argentina: 17
Hong Kong: 17
South Africa: 16
Peru: 16
Czech Republic: 15
Taiwan: 13
Turkey: 11
Vietnam: 11
.io: 11
Indonesia: 11
Saudi Arabia: 10
Philippines: 10
Lithuania: 9
.me: 8
Latvia: 7
Ukraine: 7
Luxembourg: 6
Estonia: 6
Malta: 6
Greece: 6
Croatia: 6
Morocco: 6
Bulgaria: 5
Romania: 5
Costa Rica: 5
Anguilla: 5
Slovakia: 5
Paraguay: 4
Guatemala: 4
Qatar: 3
Kuwait: 3
Egypt: 3
Venezuela: 3
Kenya: 3
Puerto Rico: 3
Dominican Republic: 3
Liechtenstein: 2
Serbia: 2
Uruguay: 2
Honduras: 2
Panama: 2
Bolivia: 2
Ecuador: 2
Slovenia: 2
Mauritius: 2
Guadeloupe: 2
Afghanistan: 1
Reunion: 1
Azerbaijan: 1
Nepal: 1
Saint Vincent: 1
Togo: 1
Iran: 1
Cote d'Ivoire: 1
Georgia: 1
Rwanda: 1
Cuba: 1
Bosnia: 1
Angola: 1
Botswana: 1
Curacao: 1
Saint Lucia: 1
Iceland: 1
Armenia: 1
Nigeria: 1
Madagascar: 1
Seychelles: 1
Belize: 1
Haiti: 1
Aruba: 1
Uganda: 1
Sint Maarten: 1
New Caledonia: 1
Martinique: 1
Namibia: 1
Suriname: 1
Cameroon: 1
Pakistan: 1
El Salvador: 1
Oman: 1
Jordan: 1

Salesforce Live Agent is listed as salesforce.com, inc. on NYSE as CRM.

salesforce.com, inc. has some of its business online, meaning non-trackable elements of salesforce.com, inc.'s business is not trackable.

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The information on the website contains general information about web technology usage of publicly traded companies. References to specific securities throughout this website are for informational purposes only and should not be considered as recommendations for purchase or sale.